Changing insurer
Motor vehicle owners may nominate to change CTP insurer at any time while the vehicle is currently registered, although the actual change of insurer will only come into effect from the commencement date of the next registration renewal.
Your current insurer is shown on your certificate of registration.
If you are considering changing insurer, you may like to consider the offers from various insurers and make a decision before you approach Queensland Transport to pay your registration.
Please note: once you have paid your registration renewal, the CTP insurer at the time of payment must remain your insurer until the end of the registration period covered by the renewal.
How to nominate a change of CTP insurer
1. If you have received your vehicle registration renewal notice and want to nominate a new insurer:
A nomination to change insurer can be made by:
-
Step 1:
Decide on your preferred insurer from the list on the front of the renewal notice. -
Step 2:
Determine the new fee due. Your preferred insurer can provide this or you can locate this premium information through the CTP Premium Calculator. -
Step 3:
If not paying by phone or internet, complete the CTP insurer nomination section on the reverse side of the renewal notice.
If paying by phone, e.g. BPAY, phone Queensland Transport on 13 23 80 to register your change of insurer before the date shown on the front of the renewal notice.
If paying by internet, visit the online services section of Queensland Transport's website. -
Step 4:
Pay your registration on or before the due date (please refer to the preferred payment options on the reverse side of the renewal notice).
Please note: the change of insurer will come into effect from the commencement of the next registration period. If you pay your renewal prior to the due date you cannot nominate another change of insurer until the start of the prepaid renewal period.
2. If you have not yet received a vehicle registration renewal notice:
A nomination to change insurer can be made at any time during the currency of the registration period of a vehicle, by:
- visiting Queensland Transport's website and changing your CTP insurer online
OR
-
completing a CTP insurance nomination form (available from any CTP insurer)
OR
-
writing to Queensland Transport, GPO BOX 2211 Brisbane Qld 4001. You will need to provide the following information:
-
the full name of the registered operator and date of birth (if an individual)
-
the driver's licence or customer reference number of the registered operator (if an organisation)
-
the registration number, make, model and body shape of the vehicle/s.
-
OR
-
phoning the Queensland Transport Call Centre on 13 23 80. Confirmation of your identity will be required, e.g. your driver's licence number and date of birth (This option is not available to organisations).
Please note: written advice from organisations must be on the organisation's letterhead and also include the customer reference number and ACN/Business Number.
Last reviewed 24 February 2009
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