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About MAIC

The Motor Accident Insurance Commission (MAIC) is the regulatory authority responsible for the ongoing management of the Compulsory Third Party (CTP) scheme in Queensland. read more...

Injured in a Motor Vehicle Accident

If you are injured in a motor vehicle accident in Queensland due to the fault (total or partial) of the driver, owner or another person insured under a Compulsory Third Party (CTP) insurance policy, you may make a CTP claim under the Queensland legislation


Frequently asked questions:


Downloadable forms required when making a CTP claim. Go to the forms...

Lifetime care and support scheme

As Queensland’s Compulsory Third Party (CTP) insurance is a fault-based scheme, almost half of all people catastrophically injured in road traffic crashes are not eligible to receive compensation.

To ensure people who are catastrophically injured in road traffic crashes receive reasonable and necessary care and support throughout their life regardless of fault, the Queensland Government is proposing a National Injury Insurance Scheme.

Compulsory Third Party

Queensland operates a common law 'fault' based Compulsory Third Party (CTP) scheme, first introduced in 1936. The scheme provides motor vehicle owners with an insurance policy that covers their unlimited liability for personal injury caused by, through or in connection with the use of the insured motor vehicle in incidents to which the Motor Accident Insurance Act 1994 applies.

Read more about Queensland's Compulsory Third Party scheme.

Scam Alert Involving Queensland Motorists

The Motor Accident Insurance Commission is aware that some Queensland motorists have received "scam" calls attempting to obtain personal information about the motorist and any previous motor vehicle accidents. The callers appear to be encouraging motorists to either lodge potentially fraudulent claims or to provide personal information to allow the caller to have a lawyer make contact. The callers falsely associate themselves with a range of organisations including Government agencies, legal firms and insurance companies. While it is common for motorists to receive legitimate calls from Government agencies and insurance companies, it is important that motorists be mindful that "scam" callers are currently operating in Queensland. If you receive a "scam" call where the caller advises that your personal information was released to them by the Motor Accident Insurance Commission, please notify us by calling the CTP Enquiry line on 1300 302 568. Please rest assured that the Motor Accident Insurance Commission treats your privacy extremely seriously and under no circumstances would your personal information be released without your consent.

Clinical Framework for the Delivery of Health Services

Clinical Framework image

Supported by the Motor Accident Insurance Commission and by allied health professional associations, this clinical framework outlines principles to guide the delivery of health services to facilitate the best possible health and functional outcomes for injured claimants.

Access the framework here.

What's new

Whiplash Injury Recovery - a Self Help Guide

Second edition is now available. Please click on this link.

Whiplash Injury Recovery booklet