Access keys | Skip to primary navigation | Skip to content | Skip to footer |
Problems viewing this site

About MAIC

The Motor Accident Insurance Commission (MAIC) is the regulatory authority responsible for the ongoing management of the Compulsory Third Party (CTP) scheme in Queensland. read more...

Injured in a Motor Vehicle Accident

If you are injured in a motor vehicle accident in Queensland due to the fault (total or partial) of the driver, owner or another person insured under a Compulsory Third Party (CTP) insurance policy, you may make a CTP claim under the Queensland legislation


Frequently asked questions:


Downloadable forms required when making a CTP claim. Go to the forms...

Compulsory Third Party

Queensland operates a common law 'fault' based Compulsory Third Party (CTP) scheme, first introduced in 1936. The scheme provides motor vehicle owners with an insurance policy that covers their unlimited liability for personal injury caused by, through or in connection with the use of the insured motor vehicle in incidents to which the Motor Accident Insurance Act 1994 applies.

Read more about Queensland's Compulsory Third Party scheme.

Scam Alert Involving Queensland Motorists

The Motor Accident Insurance Commission is aware that some Queensland motorists have received "scam" calls attempting to obtain personal information about the motorist and any previous motor vehicle accidents. The callers appear to be encouraging people to either lodge potentially fraudulent claims or provide their bank account details to receive 'money owed to them'. They associate themselves with a range of organisations including Government agencies, legal firms and insurance companies. While it is common for motorists to receive legitimate calls from Government agencies and insurance companies, it is important that motorists be mindful that "scam" callers are currently operating in Queensland. If you receive a "scam" call please notify the Motor Accident Insurance Commission by calling the CTP Helpline on 1300 302 568.

Clinical Framework for the Delivery of Health Services

Clinical Framework image

Supported by the Motor Accident Insurance Commission and by allied health professional associations, this clinical framework outlines principles to guide the delivery of health services to facilitate the best possible health and functional outcomes for injured claimants.

Access the framework here.

What's new

Whiplash Injury Recovery - a Self Help Guide

Second edition is now available. Please click on this link.

Whiplash Injury Recovery booklet