The Motor Accident Insurance Commission (MAIC) is the regulatory authority responsible for the ongoing management of the Compulsory Third Party (CTP) scheme in Queensland. read more...
Downloadable forms required when making a CTP claim. Go to the forms...
Compulsory Third Party
Queensland operates a common law 'fault' based Compulsory Third Party (CTP) scheme, first introduced in 1936. The scheme provides motor vehicle owners with an insurance policy that covers their unlimited liability for personal injury caused by, through or in connection with the use of the insured motor vehicle in incidents to which the Motor Accident Insurance Act 1994 applies.
Read more about Queensland's Compulsory Third Party scheme.
Scam Alert Involving Queensland Motorists
The Motor Accident Insurance Commission is aware that some Queensland motorists have received "scam" calls attempting to obtain personal information about the motorist and any previous motor vehicle accidents. The callers appear to be encouraging people to either lodge potentially fraudulent claims or provide their bank account details to receive 'money owed to them'. They associate themselves with a range of organisations including Government agencies, legal firms and insurance companies. While it is common for motorists to receive legitimate calls from Government agencies and insurance companies, it is important that motorists be mindful that "scam" callers are currently operating in Queensland. If you receive a "scam" call please notify the Motor Accident Insurance Commission by calling the CTP Helpline on 1300 302 568.
Clinical Framework for the Delivery of Health Services
Supported by the Motor Accident Insurance Commission and by allied health professional associations, this clinical framework outlines principles to guide the delivery of health services to facilitate the best possible health and functional outcomes for injured claimants.
CTP Helpline - phone: 1300 302 568
Call the CTP Helpline if you have any questions about making a CTP claim, CTP premiums or the CTP Scheme.
NRMA withdrawal from CTP Scheme - information for customers
Qld CTP Statistical Information (PDF 840 K) for period ending June 2013
- 'No win, No fee' costs agreements.
- 2012-2013 MAIC Annual Report.
- 2011-2015 MAIC Strategic Plan.
- Change your CTP insurer online
(Dept of Transport & Main Roads).
- Driving after a whiplash injury? Complete the University of Queensland on-line survey.
- Updated Guidelines for CTP Rehabilitation Providers now available (PDF 3,350 K)
Whiplash Injury Recovery -a Self Help Guide
Second edition is now available. Please click on this link.