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About MAIC

The Motor Accident Insurance Commission (MAIC) is the regulatory authority responsible for the ongoing management of the Compulsory Third Party (CTP) scheme in Queensland. read more...

Injured in a Motor Vehicle Accident

If you are injured in a motor vehicle accident in Queensland due to the fault (total or partial) of the driver, owner or another person insured under a Compulsory Third Party (CTP) insurance policy, you may make a CTP claim under the Queensland legislation

FAQs

Frequently asked questions:

Forms

Downloadable forms required when making a CTP claim. Go to the forms...

National Injury Insurance Scheme

As Queensland’s Compulsory Third Party (CTP) insurance is a fault-based scheme, almost half of all people who sustain serious personal injuries in a motor vehicle accident are not eligible to receive compensation. From 1 July 2016, people who sustain serious personal injuries in a motor vehicle accident in Queensland will be covered by the National Injury Insurance Scheme and receive necessary and reasonable treatment, care and support, regardless of fault.

Let’s change the way we look at speed

Last year, too many people who lodged CTP claims sustained injuries in road traffic crashes where the at-fault driver was driving too fast. This is not surprising when you consider many Queenslanders’ tolerance for low-range speeding. A recent study found 94 per cent of people surveyed claimed they sped at least occasionally and half claimed to speed on most trips.

The Queensland Government’s new campaign – let’s change the way we look at speed – is part of a long-term strategy to discourage and stigmatise speeding among Queensland road users and change attitudes. You can do your part to make Queensland roads safer by checking out the campaign website and spreading the message with family and friends on the Join the Drive Facebook page.

Help avoid speeding by regularly checking your speed, slow down in poor weather conditions, leave sufficient space between you and the vehicle ahead, and take into account the requirements of other road users, when sharing the road.

 

Compulsory Third Party

Queensland operates a common law 'fault' based Compulsory Third Party (CTP) scheme, first introduced in 1936. The scheme provides motor vehicle owners with an insurance policy that covers their unlimited liability for personal injury caused by, through or in connection with the use of the insured motor vehicle in incidents to which the Motor Accident Insurance Act 1994 applies.

Read more about Queensland's Compulsory Third Party scheme.

Scam Alert Involving Queensland Motorists

The Motor Accident Insurance Commission is aware that some Queensland motorists have received "scam" calls attempting to obtain personal information about the motorist and any previous motor vehicle accidents. The callers appear to be encouraging motorists to either lodge potentially fraudulent claims or to provide personal information to allow the caller to have a lawyer make contact. The callers falsely associate themselves with a range of organisations including Government agencies, legal firms and insurance companies. While it is common for motorists to receive legitimate calls from Government agencies and insurance companies, it is important that motorists be mindful that "scam" callers are currently operating in Queensland. If you receive a "scam" call where the caller advises that your personal information was released to them by the Motor Accident Insurance Commission, please notify us by calling the CTP Enquiry line on 1300 302 568. Please rest assured that the Motor Accident Insurance Commission treats your privacy extremely seriously and under no circumstances would your personal information be released without your consent.

What's new

Whiplash Injury Recovery - a Self Help Guide

Second edition is now available. Please click on this link.

Whiplash Injury Recovery booklet