Commission guidelines
Guideline 1
Insurer's obligation to a claimant on rehabilitation - Motor Accident Insurance Act 1994 - Section51(4)
Issued 11/1994.
Note: An amendment to section 51(4), effective from October 2000, has clarified this provision in the Act and made the need for a Guideline unnecessary.
Guideline 2
Offer of settlement (PDF 20 K) - Insurer's explanatory statement - Motor Accident Insurance Regulation 1994 - , 2004 - Section 21(1)Section 11(1)
Issued 12/1994
Guideline 3
Surcharge for Racing Activity (PDF 50 K)- Motor Accident Insurance Regulation - Section 5(10)
Issued 2/1995
Note: From October 2000, as a result of amendments to the Regulation, the relevant section to which this Guideline refers is section 5(4) of the Regulation.
Guideline 4
Reporting of Claims for Loss of Consortium/Servitium
Issued 10/1997
The reporting procedures for insurers outlined in this Guideline have since been incorporated into the Claims Register and Statistical Database User Manual. Refer to the Manual.
Guideline 5
Direct contact (by insurers) with claimants who are legally represented (PDF 70 K)
Issued 10/2001. Amended 6/2002.
Last reviewed 21 July 2008
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