Rehabilitation Standards for CTP Insurers
The Motor Accident Insurance Commission, in consultation with insurers and health professionals, has developed rehabilitation standards for Queensland CTP insurers to ensure an injured person who has lodged a CTP claim receives timely, appropriate and reasonable rehabilitation, regardless of which CTP insurer is involved.
The Rehabilitation Standards for CTP Insurers aim:
- to provide CTP insurers with best-practice industry standards when providing rehabilitation to injured people with CTP claims;
- to promote a culture of continuous improvement amongst CTP insurers in meeting their rehabilitation obligations; and
- to encourage a consistent approach to rehabilitation within and between CTP insurers.
The Standards should be read in conjunction with the appropriate governing legislation.
How to obtain the Standards:
To obtain the Standards download an electronic version in PDF. (PDF 630 K)
Last reviewed 9 January 2012