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Important information for downloading and completing forms

Viewing and completing

You must have Acrobat Reader (or Adobe Acrobat, Acrobat Approval) to view these files, Acrobat Reader is a free software, you can get it here.
To open a blank PDF form on you PC, click on the appropriate claim form link (PDF Reader, Acrobat or Acrobat Approval will automatically open the file).
A completed form can then be printed from your PC and copies produced for your own record.
Adobe Acrobat Reader lets you save a blank copy of a PDF file to your local hard drive. However, it does not let you save changes you make (such as filling out the form).

Saving completed forms

To save changes in a PDF file, you MUST use the full version of Adobe Acrobat or Adobe Acrobat Approval.
For information about Acrobat and Acrobat Approval, visit Adobe's Web site at - http://www.adobe.com/products/

Helpful hints for completing interactive forms

You are able to ‘tab’ across response boxes (fields) in the forms. Alternatively you can use your mouse and click on the desired field.
All fields in the forms have a set character limit. If there is insufficient space to provide the required information, use the “Additional Information” section at the back of the form (if provided), and/or manually attach additional pages when providing the form to the insurer.

Last reviewed 22 October 2012