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Home > Claims information > Accidents after 1 Oct 2000

CTP claims

Who can make a claim

Any person who is injured in a motor vehicle accident in Queensland due to the fault (total or partial) of the driver, owner or other person indemnified under the policy of insurance may make a Compulsory Third Party (CTP) claim under the Queensland legislation.

You can still make a CTP claim if you were partly at fault, but compensation entitlement may be reduced.

There may be times when an injured person cannot claim compensation, for example:

If you are unable to claim compensation you will need to rely on sick leave, social security, Medicare and the public health system unless you have other personal accident insurance and/or private health insurance. Insurers may offer limited additional benefits of at-fault driver cover for serious injuries or death. (Contact each insurer for details on policy coverage and exclusions.)

A CTP claim can also be made, if negligence can be established, by a relative/dependant for loss resulting from a person fatally injured in a motor vehicle accident. A claim can also be made by a person who suffers financial loss as a result of a person being injured in a motor vehicle accident.

What can be claimed

The compensation paid to you, the injured party, will depend on the type and extent of the injuries sustained in the accident and your circumstances at the time. The compensation you are entitled to may be reduced if you were partially at fault.

Your claim could include the cost of medical treatment, rehabilitation, loss of income and long term care.

Limits may apply with respect to loss of income - the upper limit being three times average weekly earnings per week. There are also limits which apply in certain circumstances regarding the payment of legal costs.

Fraud

There are severe penalties for making false or misleading statements on your claim form or in any information you provide the insurer in respect of your claim.

Last reviewed 29 June 2009